Return Policy

1. Items must be returned within 14 days from the day you receive your order.

2. Merchandise must be unworn, tags attached, and free of ANY defects.

3. If the above requirements are met, a refund will be granted for the original amount paid for the merchandise and applied as online credit, in the form of a gift card. Shipping costs and any other taxes associated with the order are not refunded.

**CITY TEAM HOLDINGS IS NOT RESPONSIBLE FOR ANY OTHER ITEMS OTHER THAN THOSE SPECIFIED ON THE RETURN SLIP. IF YOU RETURN AN ITEM THAT NOT ON YOUR ORIGINAL RETURN SLIP, CITY TEAM WILL DISCARD OF ANY ADDITIONAL ITEMS AT THE COST OF THE CUSTOMER**

Please note CITY TEAM fulfills orders out of a major distribution center and failure to add the item/s to your return slip will lead to a disposal of any additional items not identified on the return slip. No refunds will be provided for any additional non identified items.

Exchanges

We do not exchange products, once an order has been placed it cannot be modified or adjusted or canceled. If you wish to exchange a product, please return your original order and place a new order with the desired items.

Steps for Making a Return :

For RETURN OR NON-RETURN related questions regarding your order, please contact us here

Refused Packages

Any order that is not able to be delivered by the service courier will be returned to our warehouse and treated as a return. The customer will be given a full credit for the item(s) purchased. Shipping costs are NOT refunded.